Top 10 Do’s for Effective Emails:
1. Do be concise and to the point
2. Do answer all questions, and pre-empt further questions
3. Do use proper spelling, grammar & punctuation
4. Do use templates for frequently used responses
5. Do use proper structure & layout
6. Do add disclaimers to your emails
7. Do read the email before you send it
8. Do use the bcc or mail merge feature for mailings
9. Do take care with rich text and HTML messages; Use open type
10. Do use descriptive and concise subject lines
Top 10 Don’ts for Effective Emails:
1. Do not include unnecessary attachments
2. Do not overuse the high priority option
3. Do not write in CAPITALS; IT IS THE SAME AS SHOUTING
4. Do not overuse abbreviations and emoticons =(
5. Do not leave out the message thread
6. Do not Reply to All if unnecessary
7. Do not recall a message
8. Do not Cc without permission
9. Do not discuss confidential information
10. Do not use complicated or long sentences